What a broadcast really costs
Since 1 October 2026 more WhatsApp messages are paid. Work out what each order from a broadcast costs you.
—marketing cost
—service cost
—cost per order
Rates as published by Meta for India (Nov 2026): marketing ≈ ₹0.8631 per delivered message; service replies ₹0.115 after the first 1,000 per number per month (from 1 Oct 2026). Rates change — always check Meta's WhatsApp pricing page. Messages inside the 72-hour window opened by a Click-to-WhatsApp ad are free.
Good → better → best
- Good: broadcast to everyone — easy, but every message is paid.
- Better: send only to people who bought or left a cart in the last 60 days.
- Best: Click-to-WhatsApp ads — the 72-hour chat after the click is free. Confirm COD, upsell and take the order inside it.
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